Terms & Conditions

1. Acceptance of Terms

By accessing or using the website of Aurora Plumbing & Mechanical, LLC ("Aurora Plumbing," "we," "our," or "us"), or by requesting quotes or services, you agree to be bound by these Terms & Conditions and our Privacy Policy.

2. Estimates, Quotes & Service Agreements

Estimates provided via our online quote form or by phone are preliminary assessments based on homeowner-provided information. Final pricing is confirmed in writing after an on-site evaluation of plumbing fixtures, piping condition, accessibility, and local code requirements. All residential plumbing work is performed under Arizona ROC #311936.

3. SMS & Mobile Messaging Terms

By opting in to receive SMS text messages from Aurora Plumbing & Mechanical, LLC, you agree to the following terms:

• Consent: Providing consent to receive text messages is completely optional and is not a condition of purchasing any goods or services.
• Message Types: Non-marketing messages include quote responses, appointment confirmations, dispatch alerts, and service follow-ups. Marketing messages include occasional promotional offers or seasonal reminders.
• Message Frequency: Message frequency varies depending on your active service requests and interactions with our team.
• Cost: Message and data rates may apply depending on your mobile carrier plan.
• Opt-Out: You may cancel SMS notifications at any time by replying STOP to any message received. You will receive one final confirmation message regarding your opt-out.
• Customer Support: For assistance, reply HELP or contact our office directly at (480) 286-2252.

4. Limitation of Liability

To the fullest extent permitted by applicable law, Aurora Plumbing & Mechanical, LLC shall not be liable for any indirect, incidental, or consequential damages resulting from the use of this website or delays in mobile communications beyond our reasonable control.

5. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Arizona.

6. Contact Information